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Privacy Policy

Privacy Policy

Limou Service (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our services.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect via our service includes:

Personal Data

  • Name (first name and last name)
  • Contact Information (e.g., email address, phone number, pickup & dropoff address)
  • Payment Information (e.g., credit card number, billing address)

Usage Data

  • Details of your bookings and preferences
  • IP address and device information
  • Location data when using our services

Cookies and Tracking Technologies We use cookies and similar tracking technologies to track the activity on our services and hold certain information.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and maintain our services
  • To process and manage bookings and payments
  • To communicate with you, including sending updates and promotional information
  • To improve our services and customize your experience
  • To detect and prevent fraudulent transactions and ensure security

3. Disclosure of Your Information

We may share information we have collected about you in certain situations:

  • With Service Providers:
     We may share your information with third-party vendors, contractors, or agents who perform services for us or on our behalf.

  • For Legal Compliance:
    We may disclose your information where required by law or to comply with legal processes.

  • Business Transfers:
    We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

4. Security of Your Information

Limou service and our partners are obliged to comply with GDPR data privacy regulation in Europe and use administrative, technical, and physical security measures to protect your personal information.

5. Client's responsibilities & Choices

It is strictly prohibited to contact any partner of Limou Service, after getting the transfer services without the consent of Limou Service team. You may review, update, or delete your account information by logging into your account or contacting us directly. You can also choose to opt out of certain tracking technologies, although this may affect your experience with our service.

6. Children’s Privacy

Our services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under the age of 13, we will delete such information from our records.

7. Changes to This Privacy Policy

We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new privacy policy on our website. Your continued use of our services after any changes to this policy will be deemed as acceptance of those changes.